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His Butler, Engaging Servants (その執事、雇傭, Sono Shitsuji, Koyō) is the twenty-first episode of season one of the Kuroshitsuji anime.
Summary
Mey-Rin's past is shown, where she was hired by Sebastian Michaelis to become a maid. For some reason, she left her job as a sniper and agreed to work for Ciel Phantomhive.
Presently, Ciel seems distressed, so the staff decides to cheer him up by doing their jobs particularly well that day, but as usual, they all mess up and Sebastian steps in to fix it. Based on his reflections, Ciel seems down due to Abberline's recent death.
Curious, the servants approach Elizabeth Midford to ask what Ciel was like before they came to work for him. Elizabeth describes the manor as being a place filled with laughter, so the servants and Elizabeth decide to recreate this for Ciel.
Returning to the manor, Elizabeth requests that Ciel teach her how to play chess, which he agrees to do. Sebastian begins to play violin for them, which annoys Ciel but pleases Elizabeth. While playing, he continues to contemplate the recent events and the upcoming exposition.
Outside, gunmen are attacking the staff, who the servants work on taking down. Baldroy's past is shown, where he was a sergeant in an army, and Sebastian eventually approached him to come work for Ciel. Finnian's past reveals that he underwent constant injections to give him superhuman strength, which frightened Finnian. After an injection, Sebastian approached him and offered him great pay, but Finnian stated that he just wanted to be outside, shocking Sebastian.
After a while, the attackers become frightened and flee the estate. When the servants approach Ciel, who is coming down for dinner, all of them smile widely, which seems to amuse him.